RAMDDA is committed to supporting scholarship holders before, during, and after their mobility period. Support is coordinated by the RAMDDA consortium, host institutions, home institutions, and relevant project focal persons to help students, trainees, and staff settle into their academic and research environment.

1. Pre-Arrival and Welcoming Support

Scholarship holders receive guidance before travelling to the host institution. This may include:

  • Admission and registration guidance
  • Pre-departure information
  • Travel preparation support
  • Orientation information from the host institution
  • Contact details for institutional focal persons
  • Guidance on arrival procedures and reporting requirements

Upon arrival, host institutions provide welcoming support to help scholarship holders settle into the new academic and cultural environment.

2. Housing and Settlement Support

Host institutions provide guidance on available accommodation options and settlement arrangements. Support may include:

  • Information on university residence facilities, where available
  • Guidance on private accommodation options
  • Arrival and settling-in information
  • Campus orientation
  • Local transport and safety guidance

Accommodation arrangements may vary depending on the host institution, availability, and the mobility type.

3. Visa, Residence, and Research Permit Support

RAMDDA and the host institutions provide guidance to scholarship holders who require visas, residence permits, study permits, or research permits.

Support may include:

  • Issuing relevant admission or invitation letters
  • Guidance on required documentation
  • Information on visa and residence permit processes
  • Assistance with host-country administrative requirements
  • Referral to the relevant institutional or national offices

Scholarship holders remain responsible for submitting complete and accurate visa or permit applications within the required timelines.

4. Academic, Research, and Coaching Support

Scholarship holders are supported academically and professionally throughout the mobility period. This may include:

  • Academic supervision
  • Research guidance
  • Laboratory or computational research support
  • Mentorship and coaching
  • Access to seminars, workshops, and academic activities
  • Monitoring of academic progress
  • Support with learning agreements, research plans, and mobility documentation

The type of academic support provided will depend on the mobility category, host institution, and approved study or research plan.

5. Linguistic and Cultural Support

Host institutions may provide guidance to help scholarship holders adapt to the academic, social, and cultural environment of the host country.

Support may include:

  • Orientation on the language of instruction
  • Information on academic communication expectations
  • Cultural orientation
  • Referral to available language support services where applicable
  • Peer support and integration activities

The language of instruction for each programme or host institution will be indicated under the relevant study and research opportunity information.

6. Institutional Services and Facilities

Scholarship holders may have access to institutional services and facilities at the host institution, subject to institutional rules and availability. These may include:

  • Libraries and digital learning resources
  • Laboratories and research facilities
  • Computer laboratories and internet access
  • Student welfare offices
  • Health and counselling services
  • Academic administration offices
  • International office or mobility support services
  • Sports, cultural, and student life activities

Specific services may differ from one host institution to another.

7. Support for Persons with Special Needs

RAMDDA promotes inclusive participation and encourages applicants and scholarship holders with special needs to communicate their requirements early.

Where available, host institutions may provide or facilitate:

  • Accessibility guidance
  • Reasonable academic accommodations
  • Referral to disability support services
  • Assistance with accessible facilities
  • Support in identifying appropriate learning or research arrangements

Applicants and scholarship holders who require special support should contact RAMDDA or the relevant host institution focal person as early as possible so that reasonable arrangements can be explored.

8. Support During Mobility

During the mobility period, scholarship holders are expected to remain in contact with their home and host institution coordinators.

Support during mobility may include:

  • Academic progress monitoring
  • Administrative support
  • Guidance on reporting obligations
  • Assistance with institutional procedures
  • Support in resolving mobility-related challenges
  • Communication with RAMDDA focal persons where needed

9. Emergency and General Enquiries

Scholarship holders should contact their host institution focal person for urgent institutional matters and RAMDDA for general programme-related enquiries.

General enquiries: ramddaorg@gmail.com
Telephone: +267 355 2489

Scholarship holders are also advised to regularly check official RAMDDA communication channels for updates and guidance.